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Interpreter Services

Real-time translation – just call and request 

Interpreter services is available for students who require access to a translator. This service can be used during appointments with healthcare professionals. By accessing this service, you will be quickly connected to a translator to get real-time translation in over 180 languages. 

How to access over-the-phone interpretation

  1. Call CanTalk at: 1-866-820-4346
  2.  When connected, please provide:
        - The CIN Number: 7139
        - Your first and last name 
  3. State the language you require. Your CanTalk rep can identify the language for you, if necessary. You will be connected to the interpreter within approximately 30 - 60 seconds.
  4. Inform the interpreter as to the nature of the call. You can then conference in your caller or put the phone on speaker and proceed with line-by-line interpretation.
  5. After the call is complete, you may ask the interpreter to stay on the line for a briefing (this will require your caller to hang up first) or let the interpreter know the call is complete and hang up.