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Who can help?

Contact information for who can help in matters of conflict and video resources available on creating a respectful workplace.

Resources available

Human Rights & Equity Services 
Advice for both employees and managers on conflict management and harassment prevention strategies. 
Email: hres@dal.ca 
Phone: 902-494-6672 
 
Employee and Family Assistance Program (EFAP) 
Counselling and information source regarding a wide range of individual, family, and workplace issues. 
Phone: 1-866-387-4765

Human Resources at Dalhousie 
Information on employment issues, advice on management practices, and support for improvement strategies.

Email: hr@dal.ca 
Employee Relations: 902-494-1958 
Academic Staff Relations: 902-494-2962

Video Resources

Percipio Courses related to Respectful Workplace

All employees of the Dalhousie Community (staff/student/faculty) can access the Percipio online learning program (login required). This library of courses and resources cover a wide variety of subject matter and can be used as reference tools to help answer your day-to-day on-the-job questions or as part of your personal development. 

To make it easier for you to identify content related to respect in the workplace, we have listed a few here for you by topic and with video titles listed. Please note you will be required to log-in to access these services.

Proactive & Effective communication

  • Be a better listener: by WILL interactive (28 mins) 

  • Roadblocks to effective listening (28 mins)

  • Preventing Unhealthy Workplace Conflict (30 mins) 

  • Emotional Intelligence: Applying EI at Work (30 mins)

  • Effective Team Communication (31 mins) 

  • Making an Impact with Non-verbal Communication (23 mins)

  • Solving Problems: Framing the Problem (31 mins) 

 

Tense or Difficult Situations

  • Working out and Through Conflict (29 mins) 

  • Handling Team Conflict (30 mins)

  • Navigating through Changes and Conflicts in Projects (28 mins) 

  • Navigating Challenging Situations with Diplomacy and Tract (30 mins)

  • Difficult People: Strategies to Keep Everyone Working Together (31 mins) 

 

Tough Situations & Conversations

  • Making and Carrying Out Tough Decisions (36 mins) 

  • Take a Deep Breath and Manage Your Stress (22 mins)

  • Facing and Resolving Conflict in the Workplace (30 mins) 

  • Diplomacy and Tact in Challenging Situations (29 mins)