Today@Dal

Facilities Management is in the process of replacing our work management software (called FAMIS) with a much more user-friendly system developed by Assetworks that will go live in early 2025. During the transition, positions and responsibilities are changing within FM and will mean a temporary decrease in service is necessary as staff learn and adapt to their new roles.

Here are some specific changes clients can expect when they are requesting FM services:

• Phones may not be answered at all times but voicemail will be checked regularly.
• Email correspondence will be delayed.
• Submitted service requests will be processed at a slower speed.

A reminder that Dalhousie staff and faculty should continue to make service requests through their building administrators.

We appreciate your patience and understanding as we move through this positive transition.