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| photo caption: (l-r): Facilities Manager Jeff Lamb, Project Manager Mary Jane Adams and Vice-President Bryan G. Mason at the FAMIS launch |
The Department of Facilities Management is undergoing several changes designed to streamline processes, and to improve efficiency in meeting its mission and vision.
In December 2004, Facilities Management purchased FAMIS to replace their existing maintenance management system (CENDEC).
The FAMIS software will allow Facilities Management clients to enter their own work requests, through the web-architected self-service module, obtain billing information, and receive quick responses to unplanned maintenance needs. The new system will allow the Facilities Management department to provide superior customer service and meet and exceed its client's expectations. The FAMIS software will be able to meet our functional, technical, and business process requirements. The system will integrate with Dalhousie's current Enterprise Resource Planning system — SCT Banner.
The new software is just one of many new initiatives in the department, including a recent strategic planning process that has resulted in a new mission and vision statement for the department, as well as the development of specific goals and objectives that will guide its activities over the coming years. For more information see our website on www.fm.dal.ca.
FAMIS "went live" in December 2005. The department will provide updates on the status and progress of the system implementation.