Student Brightspace Questions
Answers to the most common help requests received from students are outlined below.
Answers to the most common help requests received from students are outlined below.
If you have forgotten your NetID password, please use the link at: https://password.dal.ca/
Help with login and course availability at:
Q. Can I use a smartphone, tablet, or other mobile device?
A: In many cases, yes, and you do not need a special D2L (Brightspace) app. Brightspace is designed to work well in web browsers on tablet and mobile devices.
However, some materials and resources within courses may work better, or only, on desktop or laptop computers. Additionally, for time- and grade-critical activities, we recommend you use a supported desktop web browser and a reliable Internet connection. We strongly recommend that you use a supported browser for critical class activities such as quizzes. Depending upon the design of a particular quiz, you may not be permitted to re-enter or retry the quiz should you discover problems with your non-supported browser after beginning your attempt.
Mobile and Tablet Web Browsers Supported by D2L
Android | Android 5.0 0 (Lollipop) or newer Chrome browser |
iOS (iPhone, iPad, iPad Mini, iPod Touch) | iOS 12.0.1 Safari browser iOS 11.4.1 Safari browser |
Windows 10 Tablets | Google® Chrome™ (recommended) Microsoft® Edge® Mozilla® Firefox® |
What purpose-specific mobile apps are available?
Faculty of Agriculture
Agricultural Campus
PO Box 550
Truro, NS, B2N 5E3
1.902.893.6600
Dalhousie University
Halifax, Nova Scotia, Canada B3H 4R2
1.902.494.2211