Office Printing Multifunction Devices (MFD)
Office print and copy equipment is available through Printing Services and supplied through a University contract with Konica Minolta. The equipment can be networked to make multiple functions available including printing, scanning, photocopying, and faxing.
Departments are charged an all-in-one cost per impression which includes the use of the equipment, toner supplies, and service and maintenance.
Benefits include:
- A reduction in the overall operating cost of document production equipment in your department through the use of MFD equipment
- Access to multiple functions through one device, allowing for a reduction in the number of single function devices in use
- Increased document security (MFDs are housed on a high security server at Dalhousie and hard drives on outgoing equipment are removed and turned over to Dalhousie)
- Support for Dalhousie’s operational, financial and sustainability objectives
- Compliance with the University’s Paper Guidance Policy.
How to Obtain a Multifunction Device (MFD)
Once we know the requirements, we will identify a device that meets the day-to-day print needs of your team and provide a recommendation and estimate.
When you are ready to proceed, please complete this requisition form to start the process. Please email the form to office.printers@dal.ca or call (902)494-4363 to speak with a member of the Printing Services team.
Printer Specifications
In support of the university’s sustainability and information security initiatives and to help reduce our environmental and economic footprint, when possible, employees should connect to a multifunctional device (MFD) for their day-to-day print needs.
When a single-user device is required, it should meet the following criteria:
- ENERGY STAR qualification
- Ability to duplex print
- Secure connection
- Toner cartridges can be packaged and sent back to the provider for toner recycling
To learn more about an appropriate option for printing in your faculty, department or unit, please contact Printing Services at office.printers@dal.ca or (902)494-4363.
Download and Configure Your Konica Minolta Printer Driver
You will need to log-in to myDal to obtain printer drivers specific to your needs. Please follow this link.
Product Manuals and User Guides
Konica Minolta Online Manuals.
Konica Minolta Online Training Videos.
Konica Mionalta User Manuals.
Account Tracking (Meter Reading)
Account Tracking (Meter Reading) is required on a monthly basis for billing purposes.
For networked devices, remote monitoring will allow for automated account tracking collection.
For local, non-networked devices, manual account tracking is required. Konica Minolta will contact departments on a monthly basis to obtain this information for some models, while other models will require printing of the Account Tracking page which staff will then email or fax to Konica Minolta.
Email: myops@bt.konicaminolta.ca
Fax: (902) 468-5486 - Please include cover page showing Attn: André Benard
A step-by-step account tracking process for each model that is not networked will be discussed at the time the device is deployed to the department, or please see below for our online step-by-step guides.
Account Tracking guides are now available:
Account Tracking and User Authentication
Creating a New User for Account Tracking
Exporting Meter Count
Obtaining Meter Count
Printing Account Tracking Reports from Panel
Konica Minolta Service and Supplies
Service and toner for Konica Minolta multifunctional devices are available under the contract at no additional charge to departments.
Technical Service
Service requests can be submitted to Konica Minolta:
· Via email: myops@bt.konicaminolta.ca
· By Phone: 1-888-44MYOPS (446-9677)
The average response time is four hours with a one hour call back by a technician during regular business hours.
Supplies (Toner)
Networked devices will detect when toner life is low and will automatically order Konica Minolta replacement consumables.
For local non-networked devices, toner orders can be submitted to Konica Minolta:
· Via email: myops@bt.konicaminolta.ca
· By Phone: 1-888-44MYOPS (446-9677)
To Order Toner, Waste Bottles and Staples:
For local, non-networked devices, consumables can be ordered directly from myops@bt.konicaminolta.ca. Reference the site number (located on the Konica Minolta label, above the barcode), contact name, phone number, address and item requested. For high output periods, it is recommend to keep a spare toner, waste bottle and staple cartridge on hand.
Staple refills can be purchased from Konica Minolta using your P-Card or through a purchase requisition from Procurement. Please ensure you are purchasing genuine Konica Minolta supplies by placing your order using the telephone number or email address shown above.
When ordering service or supplies, please have the following information ready:
· Contact Name and Number
· Department Name and Address
· Asset ID Number (on device label)
· Device Serial Number, if available
To Recycle your Toner Cartridges
Konica Minolta offers a toner cartridge recycling program. To recycle used Konica Minolta toner cartridges, you can download a pre-paid postage label and return through UPS delivery. Place empty toner cartridges in the box that the full replacement toner came in, and wait until the box is full to send it.
For Staples Advantage E-way purchases, the Staples delivery driver will accept cartridges for recycling when they are onsite to deliver new supplies.
All other toners are to be returned directly to the supplier by the department.
