Services
Who can submit a FAMIS request?
Each department or faculty has an office administrator who has been given a FAMIS username and password. If you do not have access to FAMIS, please see your office administrator to submit your request.
Submit a FAMIS service request
All services provided by Facilities Management can be coordinated by submitting a service request through a self-serve program called FAMIS.
Contact famis@dal.ca if you should have access to FAMIS but do not.
Your step by step manual for using FAMIS self-service [PDF - 1.4 MB]
For client assistance or facility and equipment maintenance or service, contact Client Reception
By email to FMClientReception@dal.ca
or by phone
- Halifax campuses: (902) 494-3345
- Agriculture campus: (902) 893-4630
8:00 a.m. to 4:00 p.m.
Monday to Friday
During after hours and weekends, call Security Services
- Halifax campuses: (902) 494-6400
- Agricultural campus: (902) 893-4190
Urgent matters include:
- Door problems
- Electrical problems, including lamps
- Elevator breakdowns
- Leaks
- Plumbing problems
- Problems in Accessible Washrooms
- Refrigeration equipment problems
- Room temperature outside acceptable range
- Ventilation problems
Other requests
Alterations & Renovations (A & R)
The Alterations & Renovations budget is intended to fund alterations or renovations where there is a change in programming or function of a space.
Special emphasis will be placed on projects that will assist the university in meeting its planning priorities and fall within the following categories:
- Accessibility
- Functional changes or efficiency improvement to space
- Environmental health and safety
- Information technology
- Teaching
- Student experience
Capital Construction & Major Alterations
The purpose of a new capital project and major renovation is to support the goals of the university through fostering academic innovation, enriching student experience, strengthening enrolment, supporting research excellence, developing outstanding human resources, sustaining campus renewal, ensuring financial stability, and engaging our community.